For my case, I decided to sell an item and the buyer received it and I received the money. PayPal is really frustrating sometimes. I mostly use Google pay now. I usually just use my account to send/collect money. I'm at a loss as to why this unacceptable infringement has been placed on the account, which has always been used and managed properly. Ok, so a little update on my situation. All they have told me is they have limited my account to protect me and my customers. It will ask you for your e-mail, fullname and the last 4 digits of your card. Imagine all the things you could've done with that 5k, and good reviews. This content may be old or outdated. Help! - Proof of businessThis provides evidence of a valid business registration and business ownership. My account my limited today as well and i don't have any idea why either. can make your own virtual hosts under /var/www. Screw eBay for making PayPal like the only way to shop through them, I get how youre feeling. by using our helpers, The binary is called apache2. I just called the support and apparently they told me "they don't have a process for appealing a limitation". For me, eBay has been ruined somewhat by PayPal, both as a seller and buyer, PayPal have caused so many issues. I'm only a buyer, not a seller. about, this probably means that the site is currently unavailable due to You cannot transfer money now because we want to make sure there is enough money in your account to cover any withdrawals of the payment. Paypal is holding my funds, how do I get my money? Like seriously!? I know better and I stand by what I say. It could be traced back to the limited account. Paypal's customer service is incredibly frustrating, my account has been limited too - out of the blue- I had to provide them with a lot of information and nothing has happenedever since (it's been a month), I wanted to close my account because this is nerve wrecking and they won't even allow me to do that! What do they expect me to do if I can't contact them I had to make a new account and just leave my money and hope they unlock it at some point. 15 people found this solution to be helpful. Please use the ubuntu-bug tool to report bugs in the Due to the use of This helps us determine the inventory source and validate that you have the items that youre selling in stock. This is the default welcome page used to test the correct For example, India PayPal sellers need to include additional information to be able to accept payments in their account. I dont have have any disputes from the past 6 months, i dont get what is the exact reason they limited my account. If your account has been limited and PayPal sees linked accounts with issues, such as a negative balance or outstanding buyer complaints, PayPal will probably ask you to resolve those issues as well before they'll be willing to lift the limitation on your active account. I simply don't buy that because I know what I do with my account and you can't tell me otherwise. After 180 days, if applicable, we will contact you for information on how to transfer money to your bank account from your PayPal account. any file apart of those located in /var/www, configuration files from their respective So, ensure that your business is compliant with PayPalsAcceptable Use Policy. Im really stressed outif I didnt need the money then I would not be selling things in the first place!! They can shove that $5 up their ass. I don't even know where to send messages anymore. Hi, Can anybody explain why I received an email fro paypal totally out of the blue informing me that my account was to be limited? Didnt even explain why they did it. The man I spoke to said it's likely someone will reopen it by the end of the day. Now I can't make any income online during the coronavirus pandemic. Otherwise, as was commented before, it could be that you are selling things that are a high risk for chargebacks and PP is trying to limit their risks. It's a personal account, not a business one. I've provided all the information and wasted hours of my time trying to fix my account. There are a number of reasons why your account could be limited: Suspicious & unusual activity We suspect someone could be using your account without your knowledge. For example, dont enter your personal or financial details when describing items for sale or in response to emails, and log out of sites youve entered your personal information into. I don't even think a real person limited me it must've been a bot because I've done everything PayPal has asked me to do. PayPal are very stubborn with this, but just remember it's them who are going against a good practice of acting. PayPal may limit your account while you gather those documents or while we're working with you to satisfy any other regulatory requirements. Yes I have two accounts as within the rules, one business one personal. I've only made one claim in 2013 and don't think anyone has ever claimed. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. Hi, I'm sorry to hear you have had this issue with PayPal, this is a disgracefully regular occurrence with using PayPal, a few lucky ones get away with not having it but it happens far to often, and as you say it is completely unacceptable. Ubuntu's Apache2 default configuration is different from the Well remove the limitations once we have verified your account. Any funds in your balance (frozen usually only for 180 days) is probably far less than they could make if you kept using your account so limiting it would be counter productive. Don't keep big amount of money on PP. I'm currently experiencing the same problem, and I work for a consumer website where we discovered in research, how PayPal do this to loads of people, and they seem to genuinely think their in the right doing it, but of course we know their not, it's terrible service, and PayPal has a number of practices that make them a very badly ran business, like this. Jun-18-2016 01:39 AM. You wouldn't believe the number of times I have phoned up eBay to resolve an issue, who refer me to PayPal customer support, who then refer me back to eBay. If the problem persists, please contact the site's administrator. That was my fault through an action that I performed by mistake. PayPal Support wasnt helpful at all. All I can give you is this from a Paypal moderator. Thanks in advance, Under this page you go to Help & Contact -> Contact Us -> Call Us and it will redirect you to a page with a local number of your country but when you call, it will transfer you anyway to an English speaking person. Exact same thing happened to me. If I don't hear back from PayPal with an explanation by Monday, I will be making a complaint to the FSA or Financial Ombudsman. They just say the decision cannot be undone. What to do? So why has this limitation been instigated? No, I''ve been buying and selling on ebay for years with no negative feedback ever having been received and no disputes ever arising. Customer service was super unhelpful and just kept telling me their decision is final. Scroll forward days later my account goes under a permanent limitation with obviously no specific details. As your question is very account specific, I would advise you to contact our customer care department who can help you further. I haven't broken any rules that I am aware of and I haven't done anything to upset PayPal in my mind so what could have happened? I'm sick and tired of PayPal. Provide a valid PAN, a local bank account and the purpose code in your PayPal account task board. Regulatory reasons or business is not compliant. However, hold funds for any longer than 10 days is actually illegal in many states . You can also contact us via our Facebook Page or Twitter @askPayPal. interaction with Ubuntu tools. /usr/share/doc/apache2/README.Debian.gz. If your site is using a web document root Abbreviations used in r/PayPal: NAD - Not as described. You can safeguard your personal information and help protect yourself against fraud through some simple measures. Great for questions about PayPal, transactions and problems! It will be good to hear how you get on, and if theirs any further help that you would like. I explain my situation to the agent, who could already see my account on her end, via the 6 digit pin. I guess having a reason wouldn't make any difference if they have permanently banned you. However Paypal do not ban you for 0 reason. Im waiting for PayPal to contact me back but Im not that hopeful. I still have no idea why I'm limited and no PayPal employee can tell me why. If your PayPal account balance is zero, and you have no unresolved buyer complaints or chargebacks, your account will remain limited.-----Disbursement options-----Option 1. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. New to the community? Never using PayPal again. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. located elsewhere (such as in /srv) you may need to whitelist your Anyway i'm of legal age now, so i'm planning whether if i'm gonna make one again, or i just making another problem of mine. I want to switch to a new payment method but PayPal is the most popular one that every one of my customers use. I've been with Paypal since 2017 and I've never had a single problem.I will cite their information again, If you find that your account has been limited, the best source of information on what youll need to do is the email you receive informing you that your account is limited. I repeat myself, I haven't received any e-mail related to the situation, no warning, no nothing.I want something to be done. Since 2017 all I did with my account was to buy games on Steam or trusted sites, pay some subscriptions to Twitch, Discord and others and occasionally send my friends some money or just receive money for some friends and acquaintaces. If I had to guess, I'd say its another method for paypal to bolster their already hefty fees, by witholding funds in order to benefit from the interest that they'd attract whilst the money was wrongfully being witheld. I believe my case is most definitely a mistake no doubt about it. started/stopped with. OP - Original poster of the message. At this point I really don't know what to do anymore, the experience is Kafkaesque to say the least . Why? No more complaining about PayPal policy and their taking funds from your account for violations of rules. Any way I could get that number bud? END OF ADDITION 1 Prepare in advance. On what basis? I called and they had me email some aup@//paypal.com or something like that as they could not offer me any kind of assistance over the phone. Pay, shop, and do even more on the PayPal app. The default Ubuntu document root is /var/www/html. They also keep saying that its because of privacy reasons which makes no sense because it shouldn't be since I am the account holder after all so I should be able to know that information. Provide detailed product descriptions and photos. And i think that was one of the reason why it was happened, I'm not totally yet completed. Welcome! When I logged into my account there was no warning. I'm still waiting for my response. WTF u permanently limit me and stop my income and can't even give me a reason WHY! packaging is derived. When making the new account in January 2020 I linked my bank account, I showed proof of my address and all the other information needed. Everyone who posts on here about being limited always says that they had broken no rules. Keeping your business and customers safer. My question is: can I close this account and open another one using the same email address? . If your PayPal account is limited, you may be unable to withdraw, send or receive money. I also paid $60 to register as a bussiness in Ontario, Canada becuase I thought that could've been the reason I was limited since I made a bussines PayPal account for selling beats online. INR - Item Not Received. I Sell My Developed SEO Tools Via PayPal on my site from the Past 5 years & do custom bot works and get paid by them. Thank you for submitting to r/PayPal, please make sure you have read the FAQ. My account was permanently limited and I have no idea why. Use quality shipping materials to prevent damage. So don't tell me after 4 years they just decided to permanently limit my account for "a good reason". I logged into my account three weeks ago and found it was limited, I don't buy or sell through paypal in a professional way I use it for secure purchases for companies like Steam, Humble Bundle or sometimes loot crate but this is very rare compared to the other two. ^^, Sorry for the late reply. It sounds like you might've been selling stuff (or kinds of things, like virtual items for instance) that makes you more susceptible to chargebacks, disputes, etc. And i need to wait for 180 days for it to be recovered.. but it remains limited. 1999-2022 PayPal, Inc. All rights reserved. 1999-2022 PayPal, Inc. All rights reserved. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. They also said you gotta wait 6 months to get it? Oh well. There are no suspicious transactions on my account. I have had to create at least 4 different PayPal accounts to continue selling on eBay, but it only a matter of time before my new account is limited and I cannot sell anymore without "having to provide new information" and "being linked with other accounts". Will just have to add my ccs to various payment methods. Following some simple guidelines can help you improve your performance and reduce the likelihood of limitations. Please report bugs specific to modules (such as PHP and others) First time I had no idea why and they said something about the policy and its final, just like what happened to you. You should: If your PayPal account is limited, heres what happens: Here are the types of information and documents we may need from you: - Suppliers invoice with contact information. Gee thanks Paypal for killing my reputation, I don't even have any points on my drivers license! She or he will probably do with you as she did with me, make an appeal and send your account for a 2nd review and you will receive an answer through your e-mail in the next 72h. They just decide that your account is limited and thats it, no explanation, no context. I called up PayPal several times and they said they couldn't tell me why my account got limited!!! Perfect reviews, every item shipped with tracking. documentation. Red triangle with exclamation mark on the name of a payer Is it legal for PayPal to not allow someone to close Press J to jump to the feed. my account was limited for NO reason. Now 9 years later its happened again. This is what gets me really mad becuase I did nothing wrong to get my account limitited. An increase of complaints, claims and chargebacks from buyers can lead to account limitations. I agree that they offer some very bad phone service, the odd staff member has been OK, but mostly their unhelpful and have a bad attitude that reckons they are with in their rights to stop access to our money, which they are in no way at all. Many of the sellers and buyers on eBay have much,much better customer service then eBay and Paypal, and they could teach PayPal a thing or too! They encourage us to open and use paypal accounts as that is how they make their money !!! Refer to this for the full Leave the Archive. Protecting your account and money is important to us. Proof of shipment to verify that an order was delivered. Account Limitations: What might cause it, and how to help avoid it? Someone is going to look into it on Monday. But, recently I decided to sell an item to make some money on the side and everything goes well, buyer receives the item and I receive the money on my account. If you owe refunds to any of your buyers, you can use the money in your PayPal account to refund them. By browsing this website, you consent to the use of cookies. found by accessing the manual if the apache2-doc I don't buy that. Only like $5 in my PayPal account. This is very unfair! That's the definition of being Royally fucked. Would you mind sharing here what you are selling? Welp, this exact thing happened to me too yesterday. I need someone from the staff to clarify why my account was limited for no reason and no warning. No one here can fix that or offer solutions. Leave the Archive. This is absolutely outrageous and unfair. My PayPal is a personal account I don't sell anything. Well email you to let you know well ask you to log in to your PayPal account and go to the Resolution Centre for details on how to resolve the issue quickly, usually by providing information. Gee thanks Paypal for killing my reputation, I don't even have any points on my drivers license! I received a response after my first e-mail that I sent to support telling me that it is a final decision to suspend my account. I will cite their information again, " If you find that your account has been limited, the best source of information on what you'll need to do is the email you receive informing you that your account is limited.". I found out about the limitation while I was trying to made a purchase on a website. The limited one is my personal account so I use it mainly for buying. By browsing this website, you consent to the use of cookies. This content may be old or outdated. It's a shambles and no one has a clue what they're doing.I have had to create at least 4 different PayPal accounts to continue selling on eBay, but it only a matter of time before my new account is limited and I cannot sell anymore without "having to provide new information" and "being linked with other accounts". You wouldn't believe the number of times I have phoned up eBay to resolve an issue, who refer me to PayPal customer support, who then refer me back to eBay. PayPal wont let me log into my bank to transfer money out. All they have told me is they have limited my account to protect me and my customers. All I want is my PayPal restored so I can make money online. The configuration layout for an Apache2 web server installation on Ubuntu systems is as follows: By default, Ubuntu does not allow access through the web browser to Beat websites like Beatstars primarily use Paypal and I lose so many customers because they have to create a whole new account on a different site to purchase a beat from me. Good luck! Simple as that. Im so angry. Hi juli, was your problem ever solved? Same here and I know of no reason why I am a 'high risk of fraud' customer. applications). Don't ask for the reason why your account was limited because s/he won't tell you, s/he can't know that information. Dont fret all, zelle is the way. Have you received any poor seller ratings on ebay? I appreciate that I can help you and thank you for choosing PayPal. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It's also crazy that it takes 180 days to transfer the money out of your account as well. 5K is a lot bro. Dialed them up, put in the 6 digit pin when advised to, and connected with an agent. If you log in to PayPal and address this warning when prompted, you may be able to prevent the limitation.In most cases, yeah, I get that, but I received absolutely nothing. Ive been a PayPal member for 18 freaking years, never had a chargeback. PayPal don't let you change a name to an entirely different person if the name was a completely fictitious name. I don't link any account yet neither credit nor debit. If they still insist on not doing it still you might like to mention to them and indeed register a complaint with the FSA (Financial Services Authority), as PayPal do not seem to bothered about good customer service to it's users, perhaps they might not like the FSA looking into it, if they will look into your complaints, if they won't do individuals cases, it's believed they may look at the issues as a whole if they get lots of complaints, so I'm hoping they will, as they must get loads about PayPal! There are a number of reasons why your account could be limited: In such cases, we do what it takes to protect you from potential fraud prompted by the unusual activity through limiting your account, and investigating. - Information for India sellersThis is to comply with our India regulatory obligations. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. this site is working properly. to previous releases which provides better security out of the box. What sucks is there is really no good alternative for selling online. I had 500$ balance in my account and they said I have to wait 180 days to get it back, Sometimes it's good to continuously email/call them. I suggest you do the same because they will take notice of complaints they receive in large numbers. We will guide you through it and restore full access to your PayPal account as quickly as possible. I sell beats to rappers online I'm not violating any terms of service I'm trying to make some money and can't. Once youve submitted the information required, well review and reply via email. How do I withdraw my funds?? You don't use the account for 9 years then come editing a lot of account info and trying to change the name to a "real name". Never sold anything though I only bought through PayPal from eBay. I remade a new one about a year ago because thats the only option and Ive probably bought 4 things since then on eBay and a different website. I had to wait 180 to get my $300 out. Quick Tip: If your PayPal account is limited, dont open a new account. Let me ask a question. Now, to be upfront - the reason why I don't want to use them again isn't because of the negative balance. 1999-2022 PayPal, Inc. All rights reserved. I am also going through a similar process as you but I am buyer and just recently a seller. Also, reaching a certain transaction value in your account may trigger a limit, which can also be removed by providing information required to PayPal. Days later I receive an email stating my account is permanently limited with no details stating what led to their decision. I posted yesterday about them permanently banning me for no good reason. There are also restrictions on what a PayPal account can be used to accept (and make) payments for. So I clicked the contact support button, gave me a 6 digit pin, and the number at which to contact PayPal (1-888-221-1161) via call. Bud mine was banned as well for no reason. I got my first limitation back in July 2019 with no explanation of why. kindly resolve this issue for me urgently. has anyone else suffered this indignanty, and is there a simple answer to get it lifted without jumping through 30 hoops or an hour on the phone to Mumbai? If you don't like the rules don't use PayPal. PayPal locked my account for 180 days, decision is final. Please read our Community Rules and Guidelines, Pay, shop, and do even more on the PayPal appGet the App. These should be managed Documentation for the web server itself can be Limitations are in place to help protect all our customers, and in some cases to meet our regulatory obligations. I've spoken to a paypal telephonist, who I have to say was not the most helpful individual I have ever spoken with, nor did they have the best grasp of the English language, and they were unable to provide any explanation except for the one they were reading from their script! Additional information beyond what would have been provided to you in a notification and/or email would not be available due also to security concerns and due to such information being proprietary.in other words they do not give you an exact reason, they just direct you to the user agreement or acceptable use policy.
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